- Company name and e-mail address under which the purchase was made; and
- Order-confirmation number as shown on your confirmation e-mail, if received; and
- We will need to perform the uninstall ourselves via a remote desktop session , which should only take a minute.
Upon completion of all of the above applicable to your purchase, we will refund 100% of your money paid for licensing RanFab.
* Those who have purchased RanFab through a reseller should contact that reseller for their refund policy. Idronic Pty Ltd reserves the right to limit returns. All sales outside of the 30 days period are final.
* Please note that modules,add-ons and integrations cannot be refunded as they are not Idronic products. These are integrated services with other systems or special add-ons ( ie. Nesting,QuickBooks,Xero,Myob,UDP,Gantt etc )
* Only licence fees qualify for the refund policy. Any fees associated to training , custom work or implementation costs are non refundable.