This article shows you how you can download TeamViewer and send us the ID and Password we require to access your PC with.
You can download a small file from our support portal as shown in the screenshot below or navigate to www.teamviewer.com and download the full application from there.
Install and send us the credentials
After you install the downloaded file run the program and once started you will see an ID and Password fields displayed on the screen. Please send them to us to be able to access the your PC.